FAQ

Order and shipping

  • How can I track my order? You can track the status of your order via our website or via the link you received by email.
  • When will my order be shipped? Orders placed on workdays before 2:00 PM will be shipped the same day, provided the products are in stock.
  • What are the shipping costs? The shipping costs are entirely at our expense! So you don't pay any shipping costs.
  • How long does delivery take? The normal delivery time within Europe is 2-3 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day.
  • Can I pick up my order? No , you can have your order shipped for free.
  • What if I am not at home when my order is delivered? If you are not at home when your order is delivered, the delivery person will leave a note with instructions on how to collect or redeliver your order.

Returns and exchanges

  • How can I return a product? You can return a product within 14 days of receipt. Download the return form below.

Download our returns form here.

  • What are the costs for returning a product? The costs for returning a product are at your own expense.
  • How long will it take for my return to be processed? Your return will be processed within 14 days of receipt.

Other questions

  • Is my order safe? Yes, your order is safe. We use SSL encryption to protect your data.
  • Can i cancel my order? Yes, you can cancel your order until it has been shipped. Please contact us via info@upvibe.nl or the contact form on our website.
  • Do you have a question about your order? Please feel free to contact us via info@upvibe.nl or the contact form on our website. We are happy to help you!

Bio Ethanol Atmosphere Fireplaces

What is a bio-ethanol fireplace?

A bio-ethanol fireplace is a fireplace that runs on bio-ethanol, a renewable fuel made from vegetable raw materials. Bioethanol fireplaces come in different shapes and sizes and can be used both indoors and outdoors.

What are the advantages of a bio-ethanol fireplace?

  • No chimney or flue required: Bioethanol fireplaces burn cleanly, so there is no need for a chimney or flue. This makes them ideal for people who live in an apartment or house without a chimney.
  • Easy to install: Most bio-ethanol fireplaces are easy to install. You just need to place them on a flat surface and fill them with bio-ethanol.
  • No smoke or odor: Bioethanol fireplaces produce no smoke or odor, making them perfect for indoor use.
  • Safe: Bioethanol fireplaces are relatively safe to use. There is no risk of gas leaks or carbon monoxide poisoning.
  • Atmospheric: Bio-ethanol fireplaces create a cozy and attractive ambiance.

What are the disadvantages of a bio-ethanol fireplace?

  • Can be expensive: Bioethanol can be more expensive than other fuels, such as gas or wood.
  • Heats less well: Bioethanol fireplaces produce less heat than traditional fireplaces.
  • Limited burning time: The burning time of a bio-ethanol fireplace is limited to a few hours at a time.
  • Safety regulations: It is important to observe the safety regulations when using a bio-ethanol fireplace.

How does a bio-ethanol fireplace work?

A bio-ethanol fireplace works by burning bio-ethanol in a burner. The combustion of bioethanol produces heat and light.

Is a bio-ethanol fireplace safe?

Bioethanol fireplaces are relatively safe to use, provided they are used correctly. It is important to observe the following safety precautions:

  • Always use high-quality bioethanol.
  • Never refill the burner while it is still hot.
  • Never leave the fireplace burning unattended.
  • Place the fireplace on a stable, heat-resistant surface.
  • Keep the fireplace away from flammable materials.
  • Ensure sufficient ventilation.

Where can I buy a bio-ethanol fireplace?

Bioethanol fireplaces can be purchased at a wide range of stores, both online and offline. You can find them at home furnishing stores, fireplace specialist stores and online retailers.

How much does a bio-ethanol fireplace cost?

The price of a bio-ethanol fireplace can vary from a few tens of euros to several hundred euros. The price depends on the type of fireplace, material, dimensions and brand.

Which bioethanol should I use?

It is important to use high quality bioethanol. Do not use methylated spirits or other flammable liquids as they can be dangerous. You can buy bioethanol at most stores where bioethanol fireplaces are sold.

How long does a liter of bio-ethanol last?

The burning time of a liter of bio-ethanol depends on the size of the burner and the height of the flame. In general you can count on a burning time of 2 to 4 hours per liter.

Can I use a bio-ethanol fireplace outside?

Yes, there are special bio-ethanol fireplaces that can be used outdoors. These fireplaces are made of weather-resistant materials and have a flame that is less sensitive to wind.

How do I maintain a bio-ethanol fireplace?

Bio-ethanol fireplaces are relatively easy to maintain. It is important to clean the burner with a damp cloth after each use. You can also dust the outside of the fireplace occasionally with a dry cloth.

What is bioethanol fuel?

Bioethanol fuel for fireplaces is environmentally friendly and easy to use.
Using bioethanol fuel for your fireplace is an efficient, clean-burning and renewable option that can help you reduce your carbon footprint.
Bioethanol fuel is a liquid form of ethanol made from renewable plants such as sugar cane, corn and wheat. It is a clean-burning fuel, releasing minimal pollutants into the air and producing no soot or smoke.
In addition, no chimney is required, because the exhaust gases produced are virtually odorless.
Bioethanol fuel is a great alternative to traditional wood or gas fireplaces. It is easy to use and requires no installation.
The fuel is available in different sizes and can be used in almost any size fireplace. All you have to do is fill the fuel reservoir with fuel, light it and enjoy the warmth and ambiance of your fireplace.

SHIPPING BIO ETHANOL

Bioethanol fuel orders should be placed via e-mail.
Conveniently Packaged: Available in practical box sizes of 6, 12 and 30 liters, tailored to your specific needs.
Upvibe offers unique solutions for bio-ethanol fuel.
Please contact the Sales department or your personal contact person for your best offer.
*Special note about shipping*
Excluded from free shipping: Please note that bioethanol is classified as dangerous goods and is not included in our free shipping promotion.
Custom Delivery Prices: As such, the delivery price is calculated individually for each order, ensuring the safest and most cost-effective transportation.