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Customer service 📧 info@upvibe.nl
Free shipping for orders over €150 within the Netherlands.
Free shipping for orders over €150 within the Netherlands.
We ship throughout the European Union. Worldwide is upon request and consultation.
The normal delivery time within Europe is 2-5 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day. However, a product may be out of stock or on backorder. This will be indicated on the site. If there is a problem with your order, we will of course contact you. The prices stated do not include shipping costs. The shipping costs are: €8.95 for orders under 150 euros within the Netherlands. Free shipping for orders over €150 within the Netherlands. €11.95 for orders to Belgium and Luxembourg. In general, delivery will take place between 9:00 AM and 6:00 PM, but unfortunately we cannot guarantee this. Ask you? Please contact us. We are happy to help you. 🇪🇺 Delivery information for orders from outside of the Netherlands, Belgium and Luxembourg but inside EU and UK. Worldwide please contact us. As the official importer of FOCO, Muztag, Heation and CACH Fires, we bring the warmth and coziness of these leading brands to your home and do everything we can to deliver your product as quickly as possible. For all orders outside of the Netherlands, Belgium and Luxembourg, the following shipping costs are in order: All other countries within the European Union €35 for orders up to 20 kg and €400 for orders above 30 kg. Countries outside of the European Union €60 for orders up to 20 to 23 kg and €400 for orders above 23 kg. The normal delivery time within Europe is 2-5 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day. In general, delivery will take place between 9:00 am and 6:00 pm. However, we cannot make any guarantee regarding delivery time because this is fully dependent on the delivery company. If you are a (potential) customer from outside of the Netherlands, Belgium and Luxembourg, please contact us at info@upvibe.nl for more information on delivery costs.
Paying with Billink is very simple. You will receive your orders at home and you will pay afterwards for what you want to keep. No hassle with paying in advance or waiting for a refund. On behalf of Billink you will receive an invoice which you can pay within 14 days. So handy!
Delivery time The normal delivery time within Europe is 2-5 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day. However, for some fireplaces we have to ship them on pallets and unfortunately that is not always possible with same-day shipping.
Tracking Once we complete and pack your order, tracking information will automatically be sent to your email address, where you can track the package until delivery. If you do not receive tracking information - please contact our customer service where we can assist you.
The Foco Room Divider 800 Medium is a see-through bio-ethanol built-in fireplace with a width of 80 cm. The fireplace is intended for installation at the end of a wall, and where the flames are visible from three angles. The long name can be confusing but actually explains the different functions.
This fireplace is part of our fireplace series, called Foco , with affordable bio-ethanol fireplaces that can be built into the wall
Room Divider means that the fireplace is a room divider with three openings where one can admire the flames.
800 is the width of the fireplace in millimeters.
Medium refers to the depth of the fireplace. The Medium version of Foco has a depth of 30 cm, this means that the wall in which the fireplace is built in must be 30 cm deep.
You can choose between different bio-ethanol burners for the Foco Room Divider Medium:
The automatic burner offers the possibility to light and extinguish it with a remote control. In addition, it also has a series of extra safety functions that can automatically extinguish the fire in case of danger. Remember that the automatic burner needs power.
The Foco Room Divider is produced in 4 mm thick stainless steel with black powder coating. This gives the bio ethanol fireplace a neutral and timeless design where the flames are in focus.
In addition, the fireplace comes with tempered glass, which is placed in front of the opening. In addition to the glass looking smooth, it also protects the flames from drafts and small gusts of wind, which ensures a stable and safe fire. It is also possible to choose not to mount the glass.
The installation of the Foco Room Divider Medium is relatively easy if you have some technical knowledge, and you do not need any special certification. You can easily do the entire installation yourself.
The frame is delivered assembled and is therefore ready to be placed directly in the wall.
If you install a bioethanol fireplace in a flammable wall, you must place heat insulation between the fireplace and the wall. For this we recommend heat-insulating panels such as Fermacell or Skamotec plates .
It can be difficult to create a perfect edge around the built-in fireplace in an existing wall. That is why we offer you the option of purchasing an additional outer frame to hide any shortcomings. Please note that you must actively purchase this as an accessory.
As the official importer of FOCO, Muztag, Heation and ScandiFlames, we bring the warmth and coziness of these leading brands to your home and do everything we can to deliver your product as quickly as possible.
We ship throughout the European Union. Worldwide is upon request and consultation.
The normal delivery time within Europe is 2-5 working days . We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day , your order will usually be dispatched the same day.
However, a product may be out of stock or on backorder. This will be indicated on the site. If there is a problem with your order, we will of course contact you.
The prices stated do not include shipping costs. The shipping costs are:
In general, delivery will take place between 9:00 AM and 6:00 PM, but unfortunately we cannot guarantee this.
Ask you? Please contact us. We are happy to help you.
Worldwide please contact us.
As the official importer of FOCO, Muztag, Heation and ScandiFlames , we bring the warmth and coziness of these leading brands to your home and do everything we can to deliver your product as quickly as possible.
For all orders outside of the Netherlands, Belgium and Luxembourg, the following shipping costs are in order:
The normal delivery time within Europe is 2-5 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day.
In general, delivery will take place between 9:00 am and 6:00 pm. However, we cannot make any guarantee regarding delivery time because this is fully dependent on the delivery company.
If you are a (potential) customer from outside of the Netherlands, Belgium and Luxembourg, please contact us at info@upvibe.nl for more information on delivery costs.
At Upvibe we strive to ensure that our customers are satisfied with their purchases.
We understand that it is sometimes difficult to get a good idea of a product online. Colors and finishes may be different than you expected, or maybe you're just not completely satisfied. If there is a problem with your order, please contact us first so we can resolve this for you.
Flexible Returns Policy
Although we assume that you have carefully considered your purchase, we understand that sometimes the item is not completely to your liking. That is why we offer the option to return your product within 14 days of purchase. We charge a handling fee of €14.95 for this. In the event of a successful return, you will receive your purchase price back, minus this fee. The costs for returning are at your own expense.
Returns up to 4 weeks.
Does a product remain in the original packaging and is it unopened after the 14-day return period? Please send us a message in time. You may then return the item and receive a refund of your purchase price minus the handling fee.
Return your product
If you would like to return your product, please contact us. Have your order number and the return request at hand. We will send you our return instructions after contact.
Handling
As soon as we have received your return package, it will be checked by our returns department for the conditions below. If your return is approved, we will deposit your amount minus the handling fee into your account within 14 days.
Conditions
We are happy to help you with your return, but please note the following conditions . If you have any questions about this, please contact us and we will try to help you as best as possible.
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Receive 10% discount on your first order
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