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Customer service 📧 info@upvibe.nl
Free shipping for orders over €150 within the Netherlands.
Free shipping for orders over €150 within the Netherlands.
Paying with Billink is very simple. You will receive your orders at home and you will pay afterwards for what you want to keep. No hassle with paying in advance or waiting for a refund. On behalf of Billink you will receive an invoice which you can pay within 14 days. So handy!
Delivery time The normal delivery time within Europe is 2-5 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day. However, for some fireplaces we have to ship them on pallets and unfortunately that is not always possible with same-day shipping.
Tracking Once we complete and pack your order, tracking information will automatically be sent to your email address, where you can track the package until delivery. If you do not receive tracking information - please contact our customer service where we can assist you.
The sides of the bio-ethanol fireplace are convex shaped, which gives a unique appearance. The black color provides a nice contrast with the flames of the fire. Despite the price, this bio-ethanol fireplace does not look cheap and, like all our other bio-ethanol fireplaces, it is of course safe and of good quality. This bio-ethanol fireplace is perfect if you have a low budget
This bio-ethanol fireplace is also available in white .
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As the official importer of FOCO, Muztag, Heation and ScandiFlames, we bring the warmth and coziness of these leading brands to your home and do everything we can to deliver your product as quickly as possible.
We ship throughout the European Union. Worldwide is upon request and consultation.
The normal delivery time within Europe is 2-5 working days . We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day , your order will usually be dispatched the same day.
However, a product may be out of stock or on backorder. This will be indicated on the site. If there is a problem with your order, we will of course contact you.
The prices stated do not include shipping costs. The shipping costs are:
In general, delivery will take place between 9:00 AM and 6:00 PM, but unfortunately we cannot guarantee this.
Ask you? Please contact us. We are happy to help you.
Worldwide please contact us.
As the official importer of FOCO, Muztag, Heation and ScandiFlames , we bring the warmth and coziness of these leading brands to your home and do everything we can to deliver your product as quickly as possible.
For all orders outside of the Netherlands, Belgium and Luxembourg, the following shipping costs are in order:
The normal delivery time within Europe is 2-5 working days. We always try to dispatch all orders as quickly as possible, and if you order an item in stock before 2pm on a working day, your order will usually be dispatched the same day.
In general, delivery will take place between 9:00 am and 6:00 pm. However, we cannot make any guarantee regarding delivery time because this is fully dependent on the delivery company.
If you are a (potential) customer from outside of the Netherlands, Belgium and Luxembourg, please contact us at info@upvibe.nl for more information on delivery costs.
At Upvibe we strive to ensure that our customers are satisfied with their purchases.
We understand that it is sometimes difficult to get a good idea of a product online. Colors and finishes may be different than you expected, or maybe you're just not completely satisfied. If there is a problem with your order, please contact us first so we can resolve this for you.
Flexible Returns Policy
Although we assume that you have carefully considered your purchase, we understand that sometimes the item is not completely to your liking. That is why we offer the option to return your product within 14 days of purchase. We charge a handling fee of €14.95 for this. In the event of a successful return, you will receive your purchase price back, minus this fee. The costs for returning are at your own expense.
Returns up to 4 weeks.
Does a product remain in the original packaging and is it unopened after the 14-day return period? Please send us a message in time. You may then return the item and receive a refund of your purchase price minus the handling fee.
Return your product
If you would like to return your product, please contact us. Have your order number and the return request at hand. We will send you our return instructions after contact.
Handling
As soon as we have received your return package, it will be checked by our returns department for the conditions below. If your return is approved, we will deposit your amount minus the handling fee into your account within 14 days.
Conditions
We are happy to help you with your return, but please note the following conditions . If you have any questions about this, please contact us and we will try to help you as best as possible.
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Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
Milancelos | Donec pretium egestas sapien et mollis |
Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
Proin Molestation | Pellentesque diam dolor elementum etos lobortis des mollis |
Cosmopolis | Donec pretium egestas sapien et mollis |
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Receive 10% discount on your first order
Enter the code below at checkout and receive 10% off your first order